PRIVACY POLICY

ONLINE PRIVACY


Collecting Information

Any personal information collected directly from visitors to our site is used to fulfill visitor-initiated requests. Information regarding domain names and dates and times of website visits is also collected to track website use, measure site traffic and improve site navigation. This statistical information is not used to identify individual visitors. None of the active or passive information we collect online is shared or sold to third parties for any reason.


Cookies

Cookies are bits of information that a website sends to a user's computer. The user's computer may then display the information back to the server on subsequent pages, actions or visits. Internet Banking uses session cookies that expire once the session has ended. The use of cookies within Internet Banking is necessary for security and is required to access the system.



Children's Online Privacy

Occasionally we may collect personally identifiable information from children for the purpose of contest notification, survey feedback and online communication. We do not collect any more information than is reasonably necessary for a child to participate in an activity as a condition of participation. This information is collected directly from the child and may include name, email address, home address, telephone number, hobbies or opinions. Reasonable efforts, such as letters, calls or email confirmations are used to gain parental consent or notification when we communicate to children. Parents may at any time request to review the child's personal information, ask to have it deleted and refuse to allow any further collection or use of the child's information. For such requests, email msupport@eaglecu.org, call (949) 639-7851 or write to: Marketing, Eagle CU, P.O. Box 5196, Lake Forest, CA 92609-8696. We recognize that protecting children's identities and online privacy is important and that responsibility rests with us and with parents. The personally identifiable information we collect will not be shared or sold to third parties for any reason.


Links

Links to other websites found here are provided to assist in locating information. The mere fact that there is a link between this website and another does not constitute a product or program endorsement by Eagle Community Credit Union (Eagle CU) or any of its employees. Eagle CU has no responsibility for content of the websites found at these links, or beyond, and does not attest to the accuracy or propriety of any information located there.


Opting Out

You may opt out of our online information collection process by simply not providing an email address upon your first home banking log on. If you have already provided this information and would like it removed, contact us via one the methods provided below.


Contacting Us

  Email:
Call:
Write: 		msupport@eaglecu.org
(949) 588-9400 or (800) EAGLE CU
Eagle CU, P.O. Box 5196, Lake Forest, CA 92609-8696


NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS


We understand the importance of protecting the privacy of our members. As such, we are committed to maintaining the confidentiality of each member's financial records consistent with state and federal laws. The following sets forth our policies regarding our use and protection of your financial information.


During the course of business we collect nonpublic personal information about you from the following sources:



Generally, we may share all information we collect about you as described above, with nonaffiliated third parties to complete transactions and maintain accounts and related records (such as data processing transactions and records). We may also share such information with select nonaffiliated third parties if: 1) you request or authorize it; 2) the information is provided to help complete a transaction initiated by you; 3) the information is provided to a consumer reporting agency in accordance with the Fair Credit Reporting Act; or 4) the disclosure otherwise is lawfully required or permitted.


Also, we may enter into agreements with other businesses to provide support or services to us or for one or more of our products, such as mailing houses that assist us in delivering your statements and other promotional materials. Under certain circumstances we may also enter into joint marketing agreements with other financial service providers, such as mortgage bankers, securities broker-dealers and insurance companies and agents. Before entering into relationships with such entities, we require them to agree to safeguard our members' information and to comply with all applicable privacy laws.


Furthermore, we may also disclose nonpublic personal information about you to other nonaffiliated and affiliated third parties not described above as permitted by law and by our policies.


If you decide to terminate your membership or become an inactive member, we will adhere to the privacy policies and practices as described in this notice.


Pursuant to the Fair Credit Reporting Act ("FCRA"), it is the Credit Union's practice to share Transaction/Experience Information (as defined by the FCRA) with its affiliates and nonaffiliated third parties to the extent permitted by law.


We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. Our employees access information about you when needed to administer your accounts, to provide requested services, or in response to a legally valid outside request or order (such as a subpoena). In addition, our employees may also access information to exercise our rights under the law or pursuant to any agreement with you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.


We strive to ensure that our records contain accurate information about you. If you see any inaccuracies in your statements, please call (949) 588-9400 or (800) EAGLE CU. We will promptly investigate and make any necessary changes to update your records.


We reserve the right to revise our policies as our business needs change or as the law requires. If we revise our policies, we will provide our active members with copies of our new policies at that time.


Revised 09/2005