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Contact Us

  • Call Us: (800) EAGLE CU (324-5328)
                  (949) 588-9400

    Monday - Thursday: 9 am - 5 pm
    Friday: 9 am - 6 pm
    Saturday: 9 am - 2 pm

 

Online Banking

Managing your personal finances has never been easier.

With Eagle CU Online Banking*, everything you need to know about your Eagle CU accounts is right in front of you. 

♦  Get secure, up-to-the-minute account and transaction information ♦  Pay your bills online with Bill Pay
♦  Make timely loan payments ♦  Open new accounts
♦  Apply for loans online ♦  View and print cleared check images on demand
♦  Transfer funds between your accounts or externally ♦  View pending transactions
♦  View and save documents ♦  Place a stop payment
♦  Request a check withdrawal from your account ♦  Change certificate maturity disbursement options
♦  Get eAlert notifications for the account conditions you specify ♦  Change contact information

Go ahead, sign up!

There are two ways to sign up for Online Banking:

  1. If the primary account holder has a MasterCard® Enhanced Debit Card or ATM Card, you can use that card's
    number and PIN to sign up. Simply click here and follow the instructions.
     
  2. Call the Member Service Center at (949) 588-9400 or (800) EAGLE CU (324-5328).

Once you have signed up, you can log into Online Banking from any page on Eagle CU's site.

YOUR SECURITY IS IMPORTANT TO US.

To secure your information, Eagle CU employs Multi-Factor Authentication (MFA). MFA is an additional level of authentication that identifies you as the owner of your account(s) and helps prevent identity theft and fraud when using Online Banking and Bill Pay.

How does MFA work?

  1. When you are prompted to create a unique password for access to Online Banking, follow the password criteria displayed on the page. Secure passwords may include letters, numbers and special characters including `!"#$%&+,/;?[]^_`{|} 

  2. Choose your security questions. The first time you log in to your Online Banking account, our system will direct you to a page that will ask you to answer five security questions.
     
  3. Confirming your identity. After you choose your security questions, each time you log in to Online Banking, our system will monitor a set of parameters to confirm your identity.
     
  4. Challenging your identity. If our Online Banking system cannot confirm your identity, it will challenge you by asking you the security questions you chose. You will have three (3) chances to answer one of the questions correctly. Once you answer one of the questions correctly, you will be directed to your Online Banking account. If you fail to correctly answer one of the three (3) questions, the system will lock your account.
     
  5. Unlocking your account. We provide you with two ways to unlock your account:
        -   If you have an Eagle MasterCard® Enhanced Debit Card or ATM Card, click on the
    "Forgot Your Password" link on the home page and follow the simple instructions.
        -   Call the Member Service Center at (949) 588-9400 or (800) EAGLE CU.
For more information or if you require additional assistance, please call our Member Service Center at 
(949) 588-9400 or (800) EAGLE CU (324-5328) or email a member service representative at msupport@eaglecu.org.

Disclosure of Funds Availability Policy
*Read our Electronic Services Disclosure and Agreement

Member Service Center

In this digital age, sometimes you just want to speak with a real live person. Well, here we are! When you call our Member Service Center, you'll receive the same personal service you've come to expect from our knowledgeable in-branch member service representatives.

Call one of our member service representatives at (949) 588-9400 or (800) EAGLE CU (324-5328).

Eagle CU's member service center is open from:

  Monday - Thursday: 9 a.m. to 5 p.m.
  Friday: 9 a.m. to 6 p.m.
  Saturday: 9 a.m. to 2 p.m.

Audio Express Phone Banking

Get fast and convenient access to your Eagle CU accounts, no matter where you are or what time it is.

Simply call (949) 454-7700 or (800) EAGLE CU (324-5328) and select option 1. Be sure to have your Member Number and Personal Identification Number (PIN) ready when you call.

See our Audio Express Phone Banking Quick Reference Guide for menu and mode options.

Bill Pay

Got clutter? Ditch the paper bills for good and use our free Online Bill Pay. You'll save time, effort, money, trees, waste - and space on your desk.

Features and benefits:

  • Load payee information only once and use it for all future payments
  • Schedule bills easily from our Mobile App on your smartphone or tablet
  • Receive notification when bills are due
  • Have recurring bills paid automatically
  • Check the status of current or past payments

get started!

  • Log into Online Banking, then select "Bill Pay"
  • Follow the simple steps to create your Bill Pay account
  • Once you have your account set up, enter your payee information and schedule your payments either from your computer or our Mobile App 

eStatements and eNotices

There are so many benefits to receiving your account statements and notices online:

  • Reduced risk of identity theft
  • Online archive of your notices and past statements
  • Less environmental impact
  • Minimal cost involved

Most of all, they're convenient!

If you have any questions about Bill Pay or eStatements, please call us at (949) 588-9400 or (800) EAGLE CU (324-5328).

View Eagle CU's Terms and Conditions for Eagle CU Member Accounts and Agreement.

When you sign up for Bill Pay with an Ultimate Checking account, you can earn an additional 0.25% cash back (minimum of three bills paid per month) each month.

For more details on Ultimate Checking and how to earn cash back on the things you do everyday, view our Ultimate Checking page.

When you sign up for eStatements with an Ultimate Checking account, you can earn an additional 0.25% cash back each month.

For more details on Ultimate Checking and how to earn cash back on the things you do everyday, view our Ultimate Checking page.

    

CO-OP ATMs and Shared Branches

Your credit union membership gives you convenient access to your accounts even when you’re nowhere near your home branch. And new CO-OP logos make it easier than ever to recognize all the possibilities from coast to coast. You’ll find nearly 30,000 surcharge-free ATMs with the CO-OP ATM logo. Including locations at places you may shop, such as 7-Eleven®, Costco® and Walgreens.

And at more than 5,000 branches displaying the CO-OP Shared Branch logo, you can get person-to-person assistance with your accounts. As well as make deposits, transfers and account inquiries at over 2,000 self-service locations. Finding the nearest branch or surcharge-free ATM is easy with locator tools that include phone, mobile app and Internet. Just visit allco-op.org or call 1-888-SITE-CO-OP.


Easy ways to locate a CO-OP ATM or branch:

MasterCard® Enhanced Debit Card

Use your Eagle CU MasterCard® Enhanced Debit Card to make purchases anywhere MasterCard is accepted.

Plus, withdraw cash at thousands of ATM locations nationwide, just look for the following symbols:

              

MASTERCARD Debit Cards offer greater security and benefits:

  • When you use your MasterCard Enhanced Debit Card, just press the credit button and sign your receipt. The amount of your purchase will still come out of your checking account and you will receive MasterCard's Zero Liability* coverage, which guarantees that you won’t be held responsible for fraudulent charges made with your card or account information.

  • Maximum security for online purchases with MasterCard SecureCode fraud protection.  
  • Separate daily withdrawal limits for PIN-based purchases, signature-based transactions and ATM withdrawals.
     
  • Easier record keeping with transaction details reported on your monthly account statement.


Search for a Credit Union Branch or ATM Near You

Locate a CO-OP Shared Branch


*MasterCard's Zero Liability policy does not apply to commercial cards, ATM transactions, or PIN transactions not processed by MasterCard.
Your liability for unauthorized transactions is $0 — you pay nothing. 

Refer to your Cardholder Agreement or see MasterCard's Zero Liability for complete details. 
View the 
Electronic Services Disclosure and Agreement or Eagle CU's Service Pricing.

Use your Eagle CU Mastercard® Enhanced Debit Card and spend a minimum of $200 in monthly signature-based transactions (select "credit" instead of "debit") and we'll pay you back 0.25% of the total you spend each month.

But don't stop there.

Increase your rebate amount and earn even more cash-back rewards by signing up for eStatements and Online Express Bill Pay.

For more details on Ultimate Checking and how to earn cash back on the things you do everyday, view our Ultimate Checking page.

During normal business hours, call Eagle CU Member Service Center at (949) 588-9400 or (800) EAGLE CU (324-5328).

Monday-Thursday: 9 a.m. to 5 p.m.
Friday: 9 a.m. to 6 p.m.
Saturday: 9 a.m. to 2 p.m.

To report your MasterCard® Enhanced Debit Card as lost/stolen after hours, please call:

After hours, in U.S. (888) 241-2510 or outside the U.S. (909) 941-1398.

"Smart" Phone Banking from Eagle!

Our newest mobile banking app allows you to access your Eagle CU
accounts 24/7 from your smartphone or tablet, no matter where you are.
 
You can:
  • Pay Bills
  • Transfer Funds
  • Review History
  • View Cleared Checks
  • View Account Balances
  • Locate Credit Union ATMs and Branches

How to Download the App

For iPhones or iPads
For Androids or Tablets

TextMe Banking

Account Information by Text!

Get account information via text right to your mobile phone, anytime, anywhere!

TextMe Banking allows you to do the following:

  • Get account balances for shares or loans
  • Get transaction history for shares or loans
  • Transfer funds between accounts
  • Get branch hours

Get started with TextMe Banking today! Register and activate your mobile phone securely within Online Banking on the TextMe Banking tab on the left side.

Here is a quick reference for all of the available TextMe commands. All commands need to begin with the prefix, "EAGLE" and be sent to the number 90703 that can be saved in your contacts as Eagle once you register for TextMe Banking within Online Banking.

  • BAL – returns the balance for a specified share or loan account.
  • HIST – returns a transaction history of the last 5 transactions, for a specified share or loan account.
  • NEXT – returns an additional 5 transactions after an initial HIST text command.
  • TRAN – transfers funds between a member’s sub-accounts.
  • LOCK – locks access to Online Banking, preventing online login access.
  • UNLOCK – unlocks access to Online Banking.
  • STOP – disables TextMe SMS message delivery to the mobile device.
  • START – enables TextMe SMS message delivery to the mobile device.
  • HOURS – returns the branch open hours.
  • CONTACT – returns the toll-free phone number for credit union contact.

 


Become a Member
Experience the Eagle difference! We offer products and services at better rates and lower fees than you'll find at most banks, delivered with the world class service you deserve. Join today.

Apply for a Loan
Apply for any consumer loan today with our quick and convenient
Online Loan Application. Not yet a member? You can still apply, but prior to funding a new loan, complete our Membership Application. 

 

Ask Bill!
Have compliments? Questions? Concerns? Send Bill Birnie, Eagle's CEO, an e-mail and talk to him personally. Email Bill now.

 

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