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Eagle has had a great 3rd quarter and I’d like to thank
many of you for making my transition as the interim
CEO so seamless. We had a spectacular pre-owned
auto sale, our second of the year, at the end of August,
and I enjoyed meeting many of you that came by. I hope
those of you who drove away in a new car are thoroughly
enjoying it. The credit union is planning another one for
late spring 2016, just in time for the new graduates.
We have many projects on the horizon, one of the biggest
being our debit and credit card upgrade to the EMV or
chip-enabled card coming early 2016. I’m sure many of
you have heard about these next generation cards now
making an entrance in the United States. Europe and
many other countries have enjoyed the security protection
of these cards for some time due to the enhanced
encoding of both account and user information with each
transaction. While most data breaches occur at non-
financial institutions, (Home Depot, Target, Blue Cross) the
cost of these breaches are the responsibility of the financial
institutions that issue the cards. With the implementation
of the EMV cards, liability for these data breaches will shift
back to the institutions that actually failed to protect the
data. So stay tuned for more information as we prepare to
issue new EMV credit cards first, followed by debit, starting
in early 2016.
We are also in the process of upgrading our telephone
systems to allow our team to better serve you. The design
of the new system will make it much easier to put you in
touch with the right department and allow us to better
serve the membership during peak call volume hours.
With the holidays approaching, we know many of you
are starting to plan. Let us help with a special credit card
purchase rate promotion or a HELOC. Read on for more
details on these promotions.
As you probably know, we continue to be big supporters
of the Children’s Hospital of Orange County. Eagle is once
again fundraising and walking in their 25th anniversary
CHOC Walk on Sunday, October 11. If you donated to
our team, we thank you for your donation and support.
Our goal is to reach $10,000 again, and over $250,000
together with other local credit unions.
Thank you for your ongoing participation and support in
your Credit Union, and I wish you and your family a safe
and enjoyable holiday season.
Notes from
the CEO
Scott Rains
Send Scott Rains Eagle Community CU’s
CEO, an email and talk to him personally.
Reach Scott at:
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Coming Soon
to your Wallet!
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