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Privacy Policy


We understand the importance of protecting the privacy of our members. As such, we are committed to maintaining the confidentiality of each member's financial records consistent with state and federal laws. The following documents provide details on our policies regarding the use and protection of your financial information and on how you can limit information sharing.


Collecting Information

Any personal information collected directly from visitors to our site is used to fulfill visitor-initiated requests. Information regarding domain names and dates and times of website visits is also collected to track website use, measure site traffic and improve site navigation. This statistical information is not used to identify individual visitors. None of the active or passive information we collect online is shared or sold to third parties for any reason.


Cookies are bits of information that a website sends to a user's computer. The user's computer may then display the information back to the server on subsequent pages, actions or visits. Internet Banking uses session cookies that expire once the session has ended. The use of cookies within Internet Banking is necessary for security and is required to access the system.

Children's Online Privacy

Occasionally we may collect personally identifiable information from children for the purpose of contest notification, survey feedback and online communication. We do not collect any more information than is reasonably necessary for a child to participate in an activity as a condition of participation. This information is collected directly from the child and may include name, email address, home address, telephone number, hobbies or opinions. Reasonable efforts, such as letters, calls or email confirmations are used to gain parental consent or notification when we communicate to children. Parents may at any time request to review the child's personal information, ask to have it deleted and refuse to allow any further collection or use of the child's information. For such requests, email msupport@eaglecu.org, call (949) 639-7851 or write to: Marketing, Eagle CU, P.O. Box 5196, Lake Forest, CA 92609-8696. We recognize that protecting children's identities and online privacy is important and that responsibility rests with us and with parents. The personally identifiable information we collect will not be shared or sold to third parties for any reason.


Links to other websites found here are provided to assist in locating information. The mere fact that there is a link between this website and another does not constitute a product or program endorsement by Eagle Community Credit Union (Eagle CU) or any of its employees. Eagle CU has no responsibility for content of the websites found at these links, or beyond, and does not attest to the accuracy or propriety of any information located there.

Opting Out

You may opt out of our online information collection process by contacting us via one the methods provided below.

Email:  msupport@eaglecu.org
Call:     (949) 588-9400 or (800) EAGLE CU (324-5328)
Write:   Eagle Community Credit Union
Write:   P.O. Box 5196
Write:   Lake Forest, CA 92609-8696

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